Frequently asked questions
Are your products geniune?
Medi Supply Direct only offers brand name medical devices. All products are sourced from their actual manufacturers. We do not sell generic or counterfeit goods.
How much do you charge for shipping?
Medi Supply Direct offers free shipping on all orders.
How long does it take for me to recieve my order?
Once your payment has been received, orders are shipped within 1 – 2 business days. Depending on the ship to location, delivery may take anywhere from 4 to 10 business days. If you wish to know how long it may take to receive an order, please contact our customer service department, and they will be happy to help you.
Is (product name) approved by (regulatory body)?
All products listed on Medi Supply Direct’s website are registered and approved by their country’s respective health regulatory bodies. All distributors that we work with are fully licensed.
